Services & Support

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Customer engineering department

customer engineering department

The Customer Engineering Department exists since 1966 and during that time has made more than 1,000 installations throughout the world, in both the papermaking and cardboard making business.

Regulatory assistance

regulatory assistance

Regulations concerning papers and cardboard destined for contact with food, although based on the same general demands (the principle of inertia and non-toxicity) is quite dissimilar from one country to another.

Quality

quality

An integrated Quality Management System (QMS) ensures that Roquette’s products comply with all appropriate standards, including a high level of service. This QMS is regularly re-evaluated by an industry recognized third body, which guarantees ISO 9001 compliance. All European plants are certified

Application support

applications assistance

At Roquette we know we can play a significant role in our customer’s success by creating a true, equal partnership, one of working together and unselfishly sharing our skills in order to meet our customer’s needs.

Logistics

logistics

Our logistics service is responsible for dealing with customers’ orders and making absolutely certain that the best products are produced and delivered in a quick, efficient manner.

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